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Privacy Policy

TradeCert Prep collects only the information needed to sell access, protect accounts, provide support, and improve the study product.

Information We Collect

Account and checkout information includes your email address, password hash, purchased exam bank, Stripe checkout session details, and access records.

Contact messages include the name, email, topic, and message you submit through the contact form.

Basic technical logs may be processed by hosting and security providers to keep the site available and secure.

How We Use Information

We use account information to verify payment, create secure login sessions, and grant access to purchased exam banks.

We use contact messages to reply to support, billing, refund, or content questions.

We do not sell personal information.

Payments

Payments are processed by Stripe. TradeCert Prep does not store full card numbers or card security codes.

Stripe may process payment, fraud-prevention, and receipt information under its own terms and privacy practices.

Cookies and Security

Logged-in users receive a secure, HTTP-only session cookie so paid question banks can be served only to entitled accounts.

Passwords are stored as salted password hashes, not plain text.

Contact

Use the contact page to ask about access, deletion, privacy, or billing questions tied to your account email.

TradeCert Prep

Practice exams for skilled-trade certifications. Independent educational content. Not affiliated with official exam owners, agencies, testing vendors, unions, or licensing boards.

Practice questions are original study examples. This site does not issue licenses, certification cards, or official exam results.

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